Internet Returns Policy

All Items purchase on this site are subject to the following return policy.

All items are inspected for quality and accuracy when they leave our shipping dock. All shipments state FOB our Shipping Dock so all in-transit damage claims must be made with the trucking company. We will be happy to assist you in this process.

Where there is quality complaint with the product. The Buyer is required to contact customer service within 7 days of receipt for resolution. Customer service will review the complaint and Issue a Return Goods Authorization (RGA) if so determined. A RGA is required for all returns. Returns without
An RGA number on the shipment will be refused. Depending on the situation the RGA may require additional charges such as Restocking, Repacking or Freight charges.

Due to the nature of the products, certain products are not returnable. Small shipments of these products can easily incur 5 % breakage/damage in shipment. Neither Parkway Plastics nor UPS will be responsible for damage under this amount. These products include polystyrene jars, black polypropylene caps, or any custom colors, custom materials, or custom printing